hearing audio distortion coming from my headphones

Bug Reports
1

hi there!

Just installed the djay pro 5.2.10 on my imac.

I now hearing audio distortion coming from my headphones and not from my imac speakers.

Here’s the audio devices settings :

Mixer mode: Internal
Main output: Reloop beatpad
Pre-cuing: Reloop Beatpad
Booth: none
Microphone: none

Anyone? :slight_smile:

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model IMAC 2019
  • Version of operating system 12.7.6
  • Version of djay 5.2.10
  • Hardware/controllers used Reloop Beatpad

Summary of the issue:

How to reproduce the issue:

2

Hi @Jean-Francois_Duguay, thanks for the details about your setup and the issue. This is very helpful.

I could be wrong, but it sounds like you might be using an aggregate audio setup. Please note that splitting the main output and pre-cueing across 2 devices creates an aggregate audio device setup. While aggregating audio devices usually works fine, some combinations of audio devices can be unreliable e.g. if they don’t support the same sample rates or if their clocks cannot be brought in sync.

That being said you can try adjusting the settings in the “Audio MIDI Setup” system app to see if that helps:

While djay is running and configured with an aggregate device, select the “Aggregate-Audio-Device” device in the “Audio Devices” window of Audio MIDI Setup.

  • Try disabling “Drift Correction” for one or both devices that are being aggregated.
  • Try adjusting the sample rate of the aggregate device.
  • Try changing the “clock source” of the aggregate device.

If that doesn’t solve your issue, I recommend that you send both the main and pre-cueing audio to the same device. I hope that helps!