Help with Soundcloud go+ and Djay

Bug Reports
1

App: djay 5.2.7 (61096)
Device: iPhone14,7
Language: English
MIDI Devices: Network Session 1 (0x0) [unused]
OS: iOS 17.6.1 (21G93)
Product: pro_loyalty_3.yearly-Paid-Active

Hello Algoriddim,
I have a soundcloud go+ subscription paid through the soundcloud websife and everything was working all right until I got asked to purchase soundcloud go+, so I pressed get soundcloud go+ (even though I already had a sub) and redirected me to soundcloud then asked me to open in « djay » i clicksd yes and askec me the same thing. Any help?

3

Hi @Alex_Domenech, please try the following:

  1. Log out of SoundCloud from within djay then close djay.
  2. Log out of all SoundCloud standalone apps and browsers.
  3. Close all apps on your iPhone.
  4. Perform a Forced Restart of your iPhone: Force restart iPhone - Apple Support (CA)
  5. After restarting, disable any VPN’s or proxy’s on your iPhone and confirm you have a good WiFi connection.
  6. Launch only djay, and log back into SoundCloud within djay.

I hope that helps!

4

Hello! It’s been more than a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!