Hi @jcalpha, sorry to hear that. This definitely sounds like a hardware issue. Yes, I’d look for a firmware update from Hercules. Also, try contacting Hercules tech support to see if they have any suggestions before returning it.
Hi @jcalpha, sorry to hear that. This definitely sounds like a hardware issue. Yes, I’d look for a firmware update from Hercules. Also, try contacting Hercules tech support to see if they have any suggestions before returning it.
