Hercules Inpulse T7 JOG SEEK not working

Press the button shift + jog wheel for (jog seek) not working ? Problem ?
Hercules Inpulse T7 ipad air 4 djay pro 5.2.3
Help me please

Hi @Bunny_Hop, thanks for the details about your setup.

  1. Are you using the latest T7 firmware from Hercules?
  2. Are you using the “built-in” MIDI mapping for the T7 or a customized version?
  3. Please close djay and follow the procedure linked below to perform a Forced Restart of your iPad: https://support.apple.com/guide/ipad/force-restart-ipad-ipad9955c007/ipadosta