How can i remove an old device from my subscription

Questions
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1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
  • Hardware firmware version (e.g. 1.0.1):
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YOUR QUESTION:

  1. How can i remove an old device i once logged in from my account note i Dont have access to the old device anymore but im sure mu Djay pro subscription is still active on the device please how can I remove it from the device
3

Hi @Brown_bkp, we don’t currently support controlling logged in devices in the djay account. However, as a workaround if you log into 5 other devices total, the older device(s) will be logged out the next time djay is opened. This is good feedback though, so we’ll consider adding this feature in the future. I hope that helps!