Hi everyone. How can I get a refund? I have sent emails through their website but can’t get any answer whatsoever! Is the customer always so bad? I’m kind of disapointed…
I’m sorry to hear that you haven’t received a response to your email. It may be that our team hasn’t gotten to it just yet. We do our best to reply as fast as possible, but sometimes it can take a bit of time.
Regarding your question about requesting a refund, this depends on which djay app you’ve purchased and which platform you’re using. In general, we ask that you contact us via firstname.lastname@example.org for personal assistance with your specific situation. Thank you in advance for your understanding.
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