I have two different USB headsets that do not work with my djay pro app on my Macbook. I have had both headsets on, enabled in the microphone button, and set to the correct headset in the preferences menu.
When enabling the microphone by clicking the microphone button on the upper left corner, it will mute the music and I do not see the microphone levels move as I speak into it. This has happened with both USB wireless headsets. The only microphone that currently seems to work is the built-in one which is simply not a viable option.
I do not wish to have a response about contacting Algoriddim’s support as I have done that and they take 1.5-2 weeks to respond to each email. Poor customer service.
Hoping someone else has a resolution.
Thanks in advance.