I am trying to activate the 7 day free trial on windows but not able to do it as the widnows purchase window keeps disappearing!

Bug Reports
1

Device model: HP omen 16 2024
Version of operating system : windows 11
Version of djay (e.g. 5.1.2): 5.2.9923.0
Hardware/controllers used : numark mixtrack platinum fx

Summary of the issue: i downloaded the djay pro ai software yesterday from microsoft store and tried to activate the free trial on it. When i press the Try Free and Subscribe button some window opens up for a split second and then dissappears not allowing me to enter my details or show the purchase details. i tried doing it again today but facing the same issue.

3

Hi @Kavan_Bhavsar, please try disabling any VPN or Pop-up Blockers on your computer.

4

Hello! It’s been more than a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!