The time has come.
I’ve always been hesitant to switch from Djay Pro to Serato but I made the jump a few weeks ago and am more than happy about it (current set up, MacBook Pro, late 2014, Pioneer DDJ-SX3)
Mind you, I have been a beta tester for several major companies preciously and come to this conclusion after having given the software a solid practical run in a studio and predominantly live scenario.
The thing that broke the camels back for me were these main issues:
- Lack of communication. You guys aren’t Apple. You are a little software company that is highly dependent on practical feedback from and having a report with its users.
The standard reply from you in 99% of the time has been:
‘I will try to elevate it to the team’
Serato and others have public betas. Guess why? You can tell by their implementation that its software is dead on the target which i feel you guys do not have. Which then again trickles down to vage answers and cumbersome solutions.
- Reliability. I cannot trust this software to work reliably. Which, I get it, it’s software, duh. Shit crashes. But it’s that super intense insecure feeling that Djay Pro gives me: from the ongoing Spotify issues (I don’t care whose problem that is, and no, Serato doesn’t have any SoundCloud streaming issues over here) , the sync getting out of whack every once in a while, to total hang on hard disk streaming tracks or hard crashes.
(Due to the finicky nature of potential hardware related issues (USB hubs, cables, controllers), I reduced and tested this with a base set up of just my MacBook Pro, an external Scan Disk USB SSD, and switched between controllers (Pioneer DDJ-SX3, Reloop Terminal Mix 4 and Rellop Mixtour) after fresh restarts.)
During all this time Djay Pro crashes on average during every 3rd Live 2-4 hour session.
Rekordbox every 15-20th
Serato crashed once. In a year.
- THIS is another big one when it comes to using the software IRL:
I can use Serato on my laptop without ever touching it. Solely from my controller.
I can shift/expand/change the beat grid, change to decks 3 & 4, see by how much the tracks are transposed, change fx parameters and everything else without ever needing to put my hand on the trackpad once
- EQS, EQs, EQs!!! The fact that this has been brought up in major ways for 4 (FOUR!) years already without any effect has got to be on of the lamest statements by a software company adding a ‘Pro’ to their app name.
C’mon guys, this really isn’t rocket science.
You are Germans, with access to some of hippest cats in audio coding from there and its Eastern European neighbors. Does your product manager have a personal vendetta going with improvements of sound quality? Or does he have a tinnitus with a dip in the mid-high frequency range?!?! Your EQs and especially the filter is unusable on a big system. I have to dip the mids and the highs whenever I perform a high filter sweep to not permanently damage to people on the dance floor’s ears!!
- Library/cue points/beat grids across multiple machines, including mobile devices. I am not going to into detail. Let’s just say it simply never REALLY works properly. Which is due to the fact that you have chosen the proprietary saving of a separate djay Pro library indexing opposed to the original file tagging one.
Any of the slightest shifts of cue points and beat grids turn a live set a nightmare, which means on loading a new track that has been analyzed and synced on another machine/device I always have to spend a good 30-60 seconds of fine tuning while I’m running out of time with the running track.
WHY would you want us having to do that?!? Are u simply not aware of it (as we have only pointed it out about 200 times in the past or are there actually sadistic elements in play?
- Subscription model: I get it. But for that I’d want top notch support, features and reliability.
Serato is tied to a license or a $300-2000 hardware controller. For anyone who uses their tools professionally this is a peanuts investment for reliable job performance.
So, as much as I initially and still like the software, it has come to the point where, regardless of techie stuff I simply ENJOY playing sets with Serato rather than dreading a crash or get bugged by the same ol issues over and over again with Djay Pro.
It’s been an interesting ride. Please know that this is my German way of constructive criticism. Not trying to discourage you guys or call you ignorant.
In all fairness I also have to point out that Djay Pro has some unique features that I enjoy creatively and are an excellent example of what you guys are capable of (Track analysis, some of the FX, library access (minus the practical short comings as to graphic design/layout), startup times.
I am still hoping for the best and who knows. Maybe there’s going to be a release next week that will blow all of our minds. Until then, be well and have fun spinning! Good vibes and let’s not forget it’s about the music! :-))
Here are some live mixes I did with Dj Pro.