Hello, I opened a ticket two months ago with support and I’ve heard nothing. I’m not sure what to do. Anyone else have any issues with getting support? Do they have a phone number? I can only find their main office line in Germany.
Thanks,
-Nate.
Hi @Wolfgang,
We apologize that you did not receive a response via email, but we’d be happy to assist you via this community thread if you’d like.
Alternatively, you can DM me your ticket number, and I will look further into this ticket to make sure you get a response immediately.
Looking forward to hearing back from you. Have a nice day!
EDIT: Hi @Wolfgang, I can confirm that our team has reached back out to you via email regarding your Mixon 8 Pro ticket. Looking forward to assisting you!
