I’m having issues with the pre cueing in the above set up. Sometimes the headphones will output sound of the non master song then it will just stop working with either massively reduced volume and lack of parts of the music or no sound at all. The only way to get it to work again is to unplugged the iPad and plug it in again.
I checked all the settings in Djay and they appear ok and clearly if they were wrong, it wouldn’t work at all rather than intermittently. I’m using Tidal as the music source.
I’m connecting using an apple camera adapter to plug the Hercules Inpulse 200 into the usb plus a lightning lead for power. The adapter then connects to the lightning port on the iPad.
The issue is that the pre cue will work through the headphones for a while then stop completely or be missing parts of the frequencies of the song. Unplugging the adapter appears to be the only way to get the headphones working again which is irritating mid set.
My friend who I dj with also runs the same configuration but with a newer version of the iPad and has exactly the same issues with the pre-cue
That is strange. I’ve never heard of users having this issue on any controller.
If only the pre-cueing output disconnect - I believe - this could be a hardware-related issue. Have you already tried reaching out to Hercules Support? I’m sure they’ll be able to help you out. At this point, there’s no reason to believe this happens due to djay.
Good luck. Let us know if you have any questions or trouble regarding djay.