Installation under windows not possible. System bug, although requirements fulfilled.

I bought dj pro in the windows store. Checked the systems requirements before. Unfortunately windows report a unprecedented bug: Code: 0x80240013. No anwer from allgoriddim support for 3 days - only an automatic reply. Basic version with spotify is working.

Hi there,

we are very sorry to hear that.

Could you please delete and redownload djay Pro  off the Windows Store and see if the problem is persisting?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us.

Good to hear that, sorry for the djay Pro 2 typo :slight_smile:

pro 2 for windows? Did you accidentally announce something? :wink:

Same problem, I have a Demo version that works fine and that I want to update so I’ve just bought the app on Win Store but I can’t manage to install it (error Code: 0x80240013). :frowning:

Hello!!! just purchased software and CANNOT install but all specs seem appropriate

not intentionally, but the uninstall and reinstall worked! thanks