iOS crashing randomly.

Bug Reports
1

iPhone 15 pro on iOS 18.5
DJAY 5.3.2
Hardware used:
AKAI LPD8 mk2
Novation Dicers
AKAI AMX
Serato Scratch Disks on DVS

I can’t seem to reproduce it. I’ve had crashed while cueing, while searching for music, and during regular playback. I can’t seem to replicate it at all.

The latest crash was today’s date (29th) so I’ve downloaded all the logs from today’s date as well as DJAY log. It won’t let me upload here for some reason so reach out to me for the zip or individual files.

2

Hi @Austinjacobm94, sorry to hear you’re experiencing this issue. To help us troubleshoot your crash, please submit an Official Support Ticket using the procedure below so the engineering team can review your crash reports in more detail.

  1. Open the djay app on your device.
  2. Navigate to Settings>Contact Support.
  3. Fill out the submission form and title your email “ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.

As I won’t have access to your crash report, I’ll consider this community topic closed for now and let the official support team take over from here. However, feel free to share any other details about your crash here that you think will be helpful in diagnosing the issue. Thanks!