I have updated my iPad 3 with the latest upgrade and my Mixon Reloop 4 keeps crashing! Any help and suggestions would be greatly appreciated 
Ipad 3 is quite old,My ipad 6th gen would occasionally crash but I haven’t had many problems with my iPad 9th gen…
This is with the Rane One and not the Mixon 4 though…
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Not sure if I’m having the same issue, but the iPhone 7 also hard crashes (reboots to apple logo) regularly. I’ve tried two different iPhone 7s and different cables with the same results. I have tested both the Mixon 4 and the Mixtour and they both cause the hard crash. Reloop support got back to me right away and said they think it’s a djay software problem. I have sent Algoriddim many support requests and repro steps, but they have not responded to me.
These older devices are still very common, capable, and still run the latest version of iOS and are still officially supported. At the very least they should not hard crash.
To repro: plug into the Mixon 4 or Mixtour lightening adapter, play two tracks, set them to a loop turn the key lock on and turn the pitch faders way down and it will crash within 30 seconds to 5 minutes. Regular djaying will crash it super often too. Also just power cycling and/or plugging and unplugging the Mixtour or Mixon with the app open will crash the phone hard.
I have send the support team all the info they need to look into the issue. If you go to privacy on your settings then scroll down to analytic and improvements then press on analytic data it will give you a rundown of all your bug issues on your device just look for all djay tags and sent them to the support team.
in this case the crashes were system/kernel panics, so they are prefixed with “panic-full”, not “djay-”. Those don’t automatically get sent to Algoriddim. But they can still be caused-by/happened-because-of Djay. I sent them about 8 examples of the crash file.
Hi @Edwin91770 and @serotonic,
Thanks for reaching out about the crashes you’ve experienced with djay Pro AI for iOS when using the MIXON 4.
I’ve seen that you’ve both also reached out via email to our Support Team, and my colleague is helping you over there 1:1. Your crash reports have been passed along to our Development Team for further investigation. Please continue the conversation via email, and we’ll do our best to get to the bottom of these crashes. I’ll go ahead and close this thread, but please feel free to open a new thread if any new information comes up that you feel is best shared here.
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