Issue with headphones on rane 1

[David_Bielby]

• Device model: iPad pro 11
• Version of operating system: 17.3.1
• Version of djay: 5.1.3
• Hardware/controllers used: rane 1

Your question:

I can not hear anything in my headphones unless the deck is playing with the volume up.

The rane 1 is get all the signals as i can play tracks on deck 1 & 2.
The headphones work as i can hear the rane 1 output if i move the cue mix to the middle, if i have it full left, i hear nothing.i have tried many variations but nothing works

[PKtheDJ]

If you have cue set to nothing, you won’t get any signal in the headphones.

[Nubium]

Have you tried unplugging it restarting it and press reset the default on the page that you’re on?

There is nothing set in the pre cue options in the settings.

[Slak_Jaw]

Hi @David_Bielby,

You need to set the Pre-Cueing shown in your screenshots to Channels 3-4

[David_Bielby]

I hadn’t but i have now.

Everything works just fine now. The old I.T trick…. Off & on.

[Slak_Jaw]

That’s good news @David_Bielby. Thanks for the update. Thanks to @Nubium for the tip and solution!