iTunes playlists not loading with iOS 14

DJ_OneNate · December 6, 2020, 10:03am

My Itunes playlist aren’t loading up in ipados 14, this is crazy, had to go to plan b and use my laptop at a gig

Emily · December 6, 2020, 10:08am

Thanks for letting us know about this issue and sorry to hear you had this trouble during a gig. I’ve moved your post over to a new topic thread as the thread you posted on has been fixed, and what you’ve described sounds like it may be a different issue.

Could you please provide the following information so we can investigate this for you:

Which device do you have?
Which exact OS version is running on your device?
Which djay version are you using? (If you are using an iOS/ Android device, please open the djay settings and scroll down to determine the version number.)
Please explain step-by-step the issue you are experiencing, what you expect to happen, and what actually happens. For example, did the app crash, freeze, or neither of those? Did this issue just start occurring recently, such as with an update to the app or to the iOS?

Thanks in advance for the additional information.