Just after it has started, freeze. (windows 10)

PC:HP Spectre x360

Intel Core i’ -8550U 1.8ghz RAM:16G

Windows 10 Pro Ver1803
OS bild 17134.165

Is a problem reported?

Hi there,

we are very sorry to hear that.
Is the program shutting down as well?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

Hi there,

have you tried to reinstall djay Pro?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

program is running.

pc isn’t doing shut down.
doesn’t just react any more at all.

Dear. Lucas

Yes.I’ve re-installed several times,but doesn’t change…

what kind of information do you need ,to receive your support.