Lenovo M9 tablet does not recognize Reloop Buddy

Bug Reports
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): Lenovo M9
  • Version of operating system (e.g. macOS 14.4.1): Android 13
  • Version of djay (e.g. 5.1.2): latest as of 25.09.2024
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): Reloop Buddy

Summary of the issue:
No matter what USB connection settings I use, Djay launched on my brand new Lenovo M9 does not recognize Reloop Buddy. Please help!

How to reproduce the issue:

3

Hi @Stas,

I’m sorry to see that you’ve been experiencing this issue as of late, and I appreciate your patience as we’ve been looking into this.

You may have already completed some of the steps I will ask you to follow below but please note this will help us in finding a solution for this issue.

  1. Update djay to v5.2.4, which was released a few days ago.
  2. Ensure the M9 is running the latest version of Android your device supports.
  3. Ensure that the Reloop Buddy is switched to PC/Android mode and not iOS mode.
  4. Use the provided USB-B to USB-A cable that came with your controller and connect it to a USB dongle/hub that your M9 will support. Usually, this means a USB device with OTG (which many already have).
  5. Connect a power source to the USB dongle/hub as well so that it will power both the controller and your M9.
  6. Connect the dongle/hub to your M9.
  7. Open djay.
  8. The Reloop Buddy should work as intended now.

Thanks!