Library Management crashing repeatedly

  • Device model: iPad Pro 3rd Gen
  • Version of operating system - iPadOS 17.5.1
  • Version of djay: 5.2.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): N/A

Summary of the issue:

Dragging and dropping playlists into playlist folders within ‘My Collection’ causes app to crash every time.

How to reproduce the issue:

  • Select and hold a playlist, hover over a playlist folder to go into it, release, crash

Hi @DJGetNaked, sorry to hear that you’re having this issue. To help us troubleshoot this crash, please submit an Official Support Ticket using the procedure below so the engineering team can review your crash reports in more detail.

  1. Open the djay app on your device.
  2. Navigate to Settings>Contact Support.
  3. Fill out the submission form and title your email "ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.

As I won’t have access to your crash reports, I’ll consider this community topic solved for now and let the official support team take over from here. However, feel free to share any other details about your crashes here that you think will be helpful in diagnosing the issue. Thanks!