Library Problem (macOS 15.7.7)

Questions
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1

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  1. Hi I’m having loads of problems with the library not linking to tracks, I’ve tried the scan to relink tracks and it keeps freezing

2

Hi @Turf_Daz, can you please provide complete details for your setup?

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:

  1. Please also provide the exact steps in your workflow. .
  2. What are the expected results?
  3. What are the actual results?
  4. A short screen recording would be really helpful in illustrating your workflow and the resulting issue.
  5. The more details you can provide the better I’ll be able to help you. Thanks!
3

Hi my Device is Apple M1 Max 64 GB Mac OS sequoia 2021 the version of Dj pro is the newest my hardware controller is a pioneer rev 7. After updating Dj pro version before this new one i now find my tracks are not found anymore in Dj pro not all of them but seems like its most of them when I go to scan to reconnect the files it gets about 10 minutes in and never finishes

5

Thanks for the additional info @Turf_Daz

  1. So you were running djay 5.6.5 and everything was fine?
  2. This started after updating to djay 5.6.6 that was released about a week ago?
  3. Are you running the 2.01 REV7 firmware from AlphaTheta (DDJ-REV7 Firmware for Mac - AlphaTheta Help Center)?
  4. Did you do anything else on your Mac other than update from djay 5.6.5 to 5.6.6 (ex. macOS update, TimeMachine recovery, new software installation, etc.)?
  5. What source(s) are you using for your tracks (ex. Local Music, My Files, USB Library, External Apps)?
  6. Are you also using Apple Music Streaming?
  7. What is your exact workflow for adding tracks to djay?
  8. Are your songs stored on your Mac internal drive or on an external?
  9. Have you recently moved the files on your Mac or renamed anything?
6
  1. Yes
  2. Yes
  3. yes
  4. I clicked to preview a track inside DJ pro library thats the little play button beside the track name in the library when I noticed tracks missing from that time moving forward so might of had something to do with a bug from clicking on the track library preview button
  5. My library is on my 2tb MacBook Pro built in hard drive
  6. No I don’t use apple streaming
  7. I put my tracks in one folder in my documents then drag them across to the Dj Pro crates
  8. internal drive
  9. no
8

Which sequoia exactly? Those OS updates have numbers to their names. Specify

9

15.7.7

10

:slight_smile: 15.7.7?? Been there

Either downgrade back to 15.7.1 (anything before 15.7.5 is fine), or upgrade all the way to Tahoe

You might wonna follow these 2 threads…

11

I don’t believe it’s anything to do with Mac OS

12

False belief, but hey
Let us know when you solve it (and how).

13

Thanks for linking these issues @Armigo. I think you’re potentially on to something here.

@Turf_Daz, can you please try rolling back to macOS 15.7.1 or upgrading to Tahoe and retesting? Thanks!

15

Hi @Turf_Daz, I spoke with our engineers about this. If you use My Collection can you please try reimporting all your music again via dragging the folder/files from Finder and dropping them into the My Collection Music playlist? This might help as it will recreate the bookmarks, which might work around the problem.

16

Will I lose my cue points and saved loops?

17

Hi @Turf_Daz, no you will not lose your cue points and saved loops. However, just to be safe, I recommend that you backup your djayMediaLibrary database file to the cloud or an external drive first:

18

Ok Thanks

19

Also will I lose my crates

20

You’re welcome. No, crates should be fine too. My Collection playlists and the Queue are also saved in the djayMediaLibrary database. If you’re worried about it, you could also do a full system backup via something like Time Machine first.