Looping problem. exits loop on own.

chris_byrne1 · February 4, 2025, 6:50am

Yes ive had exactly same thing! Mixing while current song is in 8 bar loop & noticed loop had deactivated! I thought it was maybe me touching something accidentally taking loop off! But its happening all the time now! No neural mix just straight forward mixing!
Numark controller with iPad pro

Five-0 · February 4, 2025, 7:27am

The loop failure happens from a response and normally if I hit loop I am definitely multi tasking. So yes I agree

Nubium · February 14, 2025, 11:43am

Last night at a geek, this happened many times.

Nubium · February 15, 2025, 4:55pm

Again last night during my 3 1/2 hour gig, it happened a few times where he exits a loop on its own but visually I can still see the loops in place

Slak_Jaw · February 15, 2025, 5:23pm

Thanks for the additional info @Nubium

Nubium · February 16, 2025, 3:44am

again tonight with the latest app update

Five-0 · February 16, 2025, 5:06am

Same thing happened at my gig today also it beat jumped randomly a few times

Five-0 · February 16, 2025, 10:26am

It’s like a ghost is standing there pressing buttons…. I can’t trust it professionally at the moment. Hope this worked out soon

Slak_Jaw · February 16, 2025, 4:34pm

Thanks for the additional info @Five-0. This almost sounds like interference. Are you using a high quality USB cable with ferrite magnets on either end? Is your device and controller plugged into a high quality power bar/surge protector?

Five-0 · February 16, 2025, 6:42pm

Yes all original apple products……and my back up cables are brand new . So I switch them out including power bricks and same results. Even when I switched to my M1 Mac book pro for my gig yesterday I had the same problems. It’s been ok but these last 2 updates have been a nightmare for my setup. Rev 1, Rev 5, and on a venues flx10 same thing. The only thing I haven’t tried was turning the Bluetooth off…. I’ll try that. Because after the update when y’all added the new Bluetooth Hercules controller that’s when my iuuses started

Slak_Jaw · February 16, 2025, 6:43pm

Okay thanks for the additional details @Five-0. Please report back if Bluetooth OFF helps. Thanks again!

Five-0 · February 21, 2025, 1:58pm

Sadly turning off Bluetooth didn’t help. The only work around is to not rely on the loop

Slak_Jaw · February 21, 2025, 2:06pm

Thanks for confirming @Five-0

djkonski · February 24, 2025, 3:36pm

Device model MacBook Air M2 2023
Version of operating system MacOS 15.3.1
Version of djay 5.2.9
Hardware/controller DDJ WeGO 3

Same problem here. Exits loop on its own.

Slak_Jaw · February 24, 2025, 3:37pm

Hi @djkonski, welcome to the Community! Thanks for the additional info - I will share this with the engineering team.