Low Output Volume on Djay Pro Compared to Serato

Hello,

I was using Djay Pro this weekend, but I noticed the output volume was significantly lower compared to Serato. In Serato, the sound had more punch, and I could keep the mixer volume at the middle, while in Djay Pro, I had to turn the mixer volume all the way up, and it still wasn’t as loud.

Here are my current Djay Pro settings:

  • Audio Limiter: On
  • Audio Gain: Checked
  • Output Headroom: Set to -6

I tried setting the output headroom to “None,” but there was no major improvement.

Is there a way to increase the output volume directly in the app? I was using the Pioneer SRT-1000 with a MacBook Pro (Apple M3 Pro chip).

Thanks for any advice!

Hi @SimpleSimon, please check to make sure your Main Volume setting in djay is at maximum as well.

If this doesn’t work, the try turning OFF the Audio Limiter and setting the Output Headroom to None.

1 Like

Screenshot 2024-12-17 at 9.52.05 AM

Hi @Slak_Jaw the option to adjust the Main Volume in djay is disabled when I connect the SRT 1000 (see attached).

Got it. Then I would try my other suggestions. I’ve also asked the engineering team to have a look at that specific hardware. I’ll report back when I have news.

Hi again @SimpleSimon, I checked in with our engineering team on this as well. When setting headroom to 0db, there is no significant difference between djay and Serato (we used autogain in Serato set to default and also in djay). Here are some things to keep in mind:

  • Auto gain: might reduce the channels volume, if the loaded track is a very loud one
  • Limiter: might kill volume if you try to max out djays volume
  • Headroom: reduces volume

If the you still have issues, can you please try to capture a short video that clearly shows the issue and also screenshots from settings? You can share the screenshots here directly, but the video needs to be uploaded to your Google Drive/Dropbox (enable sharing permissions) and the link shared here. I hope that helps!