Mixon 4 headphone cue not working

Questions
1
  • Device model - iPad Pro 6th gen:
  • Version of operating system *(ios 16.6:
  • Version of djay 5.3.2
  • Hardware/controllers used Reloop Mixon 4:

Hi everyone, I’ve recently bought a usb-c to vga to link my iPad Pro to my Mixon 4. I am having issues with the pre cue as I am not hearing any music through my headphones, only sound from the track that is playing through the speakers of the cue vol is turned up. Has anyone experienced this, I have tried all sorts & I can’t get it to work. Can anyone help?

Thanks

3

Hi @Nick_Walters, welcome to the Community!

  1. Does your USB-C adapter also have pass through power? Please share specifics and pictures of this adapter.
  2. If the adapter has power input, are you connecting your original iPad charger and cable to the adapter? If so, is your iPad charging normally?
  3. Is your Mixon 4 connected to power with the supplied adapter?
  4. Are you using the latest firmware from Reloop?
  5. Are you using the built-in MIDI mapping or a custom edit?
  6. Please share screenshots of your djay Settings>Audio Devices and Settings>MIDI Devices
4

Please also check the position of the Cue/Mix knob and ensure that the Cue button is enabled.

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5

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Think I have sorted it, found this setting at the bottom of sound.

Thanks

1 Like
6

Excellent! Glad you sorted it out @Nick_Walters