Your question:
Just got my mix tour pro, work for about six minutes now both Neural mix lights near the top of the controller are just fading off and on won’t respond to anything tried power cords different devices seems to be in some sort of sleep mode please help
OK got it going. It’s weird because in the beginning I was just able to use a type C to lightning cable straight from My iPhone to mix tour pro. and then it stopped working, but if I use an adaptor light to USB to USB-C It’s back online, Good to go so I guess my new question is why did lightning to USB-C work in the beginning and now it’s not.
Funnily enough, I had the exact same experience.
My brand-new Mixtour Pro (firmware 1.0) worked with my iPhone X (iOS 16.7.10) for about 5-10 minutes.
I noticed on the box the Mixtour Pro came in that it says "Compatible with iOS 17 upwards)
I was using a lightning to USB-C with USB-A adapter to go to my PC.
After it stopped working I wasn’t able to get the iPhone to recognise the Reloop device whatsoever, even after upgrading the firmware to 1.01
In the end I bought a new iPad Air 2024 M2 and it’s been rock solid, using USB-C cables throughout.
Whether it was something funky with the Lightning / USB-A connectivity in the signal path, or the lower than supported version of iOS I don’t know and possibly never will now.
Hi @Chakrapher,
Hello! It’s been more than 10 days since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!
