My mixtour is almost 2 years old and weeks ago it all of a sudden started acting very strange. Fader won’t cut or bring up sound , my gains are triggering the sound to cut out and the load buttons will not load either. Is there a update I should get or something I’m very concerned. I use a MacBook Air if that helps I’m desperate to fix this thing it’s like my everything
Hi @grizzy_bass,
Thanks for waiting while our teams have been reviewing this case.
Would you be able to answer the following questions for us?
- What model MacBook Air are you using?
- What version of macOS is running on your device?
- What version number of djay are you using?
- Are these issues always happening at miscellaneous times and in different orders or have you found that there is a chain of events in which these issues occur?
Looking forward to hearing back from you. Have a nice day!
