"My Files" Crate/tracks, Flickers/Gliches & Automatically scrolls to the top.

Bug Reports
1
  • Device model Apple MacBook Pro 16" 2019 A2141 | i9-9880H 2.3GHz 64GB RAM 1TB SSD
  • Using a 2TB portable external drive (Not SSD) for all music (over 70k mp3 and mp4 files)
  • Version of operating system *Sequoia 15.6.1
  • Version of djay *5.4.2
  • Hardware/controllers used *DDJ SX2
  • (For this issue I was offline, controller was not plugged in)
  • (This issue also occurs with my DJ controller plugged in)

Been having this issue for a while now,
“My Files section” Where if I’m scrolling through one of my crates, I can scroll down or in the middle, Then I select a track to load to either deck 1 or 2,

Once I load the track, after maybe 3 secs The whole crate flickers or gliches and automatically scrolls to the top of the list,

This is annoying when your playing live cause you have to scroll back down everytime it gliches, to the last place you were at,

This also happens when you scroll down and add a song into the que list, It Gliches and you have to scroll back down to where you were last. its annoying,

You can also see in video that when my tracks gliches, all the blue highlighted played tracks disappear and then re-appear.

I tried re-analysing the whole crate thinking it was gonna fix it, but it did not, heres a vid of the issue.

This does not occur with Tidal, just with “My Files”

3

Thanks for the detailed info and video @eecy_cee - this is very helpful. I’ve passed this onto the team to see if they can replicate this. I’ll report back when I have news.

1 Like
5

Thank you Slak_Jaw:folded_hands:t3:

6

You’re welcome @eecy_cee

1 Like
7

The same thing happens to me in “My Files”. I replicated it and the list also refreshes when just pressing play. All songs have been analyzed.

3 Likes
8

Thanks for the video @Pato_Selekta

1 Like
9

Hi Pato_Selekta I like the way you mentioned “Refreshes”

The glich im experiencing does look like my crate automatically refreshes itself, the refresh command for Tidal playlists is (command+R) “Maybe its doing this automatically” and it should’nt.

It feels like thats whats happening here when the crate refreshes/gliches/flickers,

10

+1 this happens to me too.

1 Like
11

Hi @eecy_cee, @Pato_Selekta and @Austinjacobm94, is it possible that the view is refreshing because the folder has changed? Perhaps these are cloud synced folders and are receiving updates? Maybe try turning WiFi off on your devices and retest. Thanks!

12

Hi Slak_Jaw
I dont use cloud sync at all, these are crates/files thats on my external hard drive.

I just switched my wifi off, I tried it and it still refreshes my crate.

Thanks Slak_Jaw

but good call,

I wonder if any one here uses internal hard drive and has this issue?

1 Like
13

No, only local files. I have no cloud sync. Tested with wifi off, same result.

1 Like
14

Thanks for checking and confirming @eecy_cee and @Pato_Selekta

1 Like
15

Just to add “External Apps” does not have this issue.

16

Thanks for the additional info @eecy_cee

1 Like
17

Hi again @eecy_cee, there is probably a filesystem event causing the folder to reload in djay. Does this also happen for folders on your internal drive?

18

Hi Slak_Jaw no this does not happen when Im browsing my folders on my internal drive,

In DJay Pro, This only happens when I use “My Files”

This does not happen in “External apps”

This does not happen in “My Collection”

as mentioned above its like DJay Pro Auto refreshes my crate, everytime I load a track from that crate.

2 Likes
19

Thanks for clarifying @eecy_cee. I’ve passed this onto engineering

1 Like
20

Thank you so much Slak_Jaw.

1 Like
21

Hi @eecy_cee, our team still hasn’t been able to replicate this on their setups. Do you have another backup/cloud sync/other apps that could be accessing the drive at the same time? Something like this might be causing change updates.

1 Like
22

Thanks Slak_Jaw for the help, Ill investigate more and get back to you:)

1 Like