my license is not working or being recognized

I must have my dj2 working tonight I have two parties and you guys are so slow to correct problems. this is life or death to me help. do you have a hotline???

If you have problems with your license key, please send an email to our support team (

Mr William how are you doing,they use to be very fast with doing things about things that goes wrong and I don’t know why they take so long letting people know what they need to do when things are wrong.