My spin decks run crazy fast

I would like to post a Video to make easy to explain the problem that I have with my dj impulse 500 but I can not do it
But the main problem its the decks spin super fast and the Vinil mode doesn’t works properly sometimes works but suddenly stops to work. Impossible to mix :frowning:
Anyone knows how to fix it? Perhaps it’s positive to change it in the settings folder.

Hi @Robert_Ferrer_Secall,

Welcome to the Community and sorry to hear about this issue you’ve experienced with the Hercules DJControl Inpulse 500.

As it would be really helpful to understand your individual setup in more detail, could you please submit a request ticket here so our Support Team can gather additional information and provide 1:1 support for you? Please reference this Community Topic thread in your request.

Thanks in advance and hope to hear from you soon!

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