Neural mix glitch

Today, if I had a record playing on any deck and I dropped an element of the sound, either the 3 or 4 instrument version, then the whole sound disappeared. Let’s say I was playing titanium and I just moved the drums slightly, the whole entire track disappeared. I rebooted the app and it was working fine. I’ve never seen this before so a rare glitch but thought it best to log it.

Hi David,

Thanks for posting this question/problem you’ve been having here. I’m sure we’ll get to the bottom of this together.

So that we can better assist you, could you please provide the following information:

  • Which device do you have?

  • Which OS version is running on your device?

  • Which djay version are you using?

  • What song and music library are you using? Does this happen to you with every song in your library?

  • Could you please record a video of the issue occurring and send it to dropping it here?

Thanks in advance for the additional information! I look forward to hearing from you.

Cheers, G

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