Neural Mix mapping- iOS iPhone

Hi. There seems to be a glitch in the iOS iPhone version where in when attached to a controller (in my case a DDJ200) it is only possible to switch the EQ hardware knobs from EQ to Neural mix in the portrait version and not the landscape orientation.
You can change to Neural in the landscape version but the hardware controls do not update and you need to use the software interface. Why would this be?? Thanks.

Hi @SimonJ,

Welcome to our Community Forums and thanks for bringing this to our attention. Our team will take a closer look into this issue. To make sure we have a complete understanding of this, could you please share the following:

  1. What iPhone model are you currently using?
  2. What iOS version are you currently running?
  3. What version of djay Pro AI are you currently using?

Thanks in advance for the additional information.

Hi Emily,

IPhone XR
IOS 14.3
Current version djay Pro AI

Thanks!

SJ.
Simon Jacobs
Editorial & Public Relations Photography.
www.simonjacobs.com
M: 07515 359 014
T: 01923 857 382

E: simon@simonjacobs.com
Twitter: @simonjacobs

Hi Emily,

IPhone XR
IOS 14.3
Current version djay Pro AI

Thanks!

SJ.
Simon Jacobs
Editorial & Public Relations Photography.
www.simonjacobs.com
M: 07515 359 014
T: 01923 857 382

E: simon@simonjacobs.com
Twitter: @simonjacobs

The problem with this is far worse when using a DDJ200. The landscape orientation is so badly flawed whereas the upright portrait version works well.