Neural Mix not working with Purchased iTunes Music in HLS format

  • Device model : iMac with Intel Chip
  • Version of operating system : MacOS Monterey 12.7.6
  • Version of djay : 5.2.4
  • Hardware/controllers used : Not controller related

Hello,
I have both Djay Pro and Apple Music subscriptions.
I understand we cannot use STEMs with Music Streaming Services.
So, I purchased a song I would like to use STEMs with, on the iTunes Store (Candy Shop / 50 Cent).
But I still get the same message from Djay Pro (Stems not allowed with Streaming Services.

What am I doing wrong ?

Thank you

PS: Obviously, I guess this question has been asked many times, so I searched for it (“stems”), but didn’t find anything relevant to my question - sorry for possible duplicates.

Are you sure you’re selecting your purchased version and not the streamed version?

The decisive factor is that the audio file is stored locally. Then Neural Mix will also work.

Thank you @PKtheDJ and @Chris_R,
I tried what you said, but it didn’t work - so I searched a bit deeper.
The problem is iTunes store is downloading a HLS file, which apparently is Apple-protected ALAC.
So, I don’t exactly understand what is the point of purchasing, if it is still protected and I can do no more than with the Apple Music subscription.

Again, this is not a Djay issue but an Apple issue.
But if anyone has some experience with this (how to usefully purchase and download from iTunes Store), it would be helpful.
(As I do not even have a CD-reader anymore).

Thanks.

Reading up on it, it seems that HLS is their hi res/losless format. You can change the option to download a standard res file, which will not be HLS.

Google is your friend.

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Hello @PKtheDJ,
Yes I found this yesterday too, it seems we have some friends in common (Google :slight_smile: ).
I didn’t have time to try yesterday though, but tried this morning and it works indeed.
So:

  • I deleted the song in Apple Music,
  • Selected a lower download format (AAC).
  • Got the new file (now m4a and not HLS nor movpkg).
    And it works fine in Djay app (I can apply NeuralMix).

So, everything is fine.
Case closed.
Thank you very much for your help.

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