I’m using a denon mc6000mk2. Everything was working fine then I played a wedding and couldn’t get any control on channel 2. The EQ knobs and the gain slider won’t turn or slide. Everything else works great. I’ve tried to reconfig my MIDI controls but that didn’t work either. Can you help please!?
Hi Jared,
we are very sorry to hear that. Is the problem persisting and have you checked if you selected the right mapping?
Cheers,
Lukas E.
Hi Jared,
thank you for the follow up. Yes this should not be the case.
Could you also send us the outcomes of your mail to Denon and it would be great if you send us a video of the explained behaviour via support@algoriddim.com.
We are sorry that you have to deal with this.
Cheers,
Lukas E.
Thanks for the reply Lukas. Yes the mapping seems correct. I’m thinking that maybe it’s the mixer even though it’s practically brand new. To get me by for the time being, I’ve mapped my channel 4 mixer EQ to adjust channel 2 within DJ pro. It’s not ideal but it works and it will buy me some time to address it with Denon.
