I cannot seem to load two tracks at the same time on the djay software.
I’m using a MacBook Air (13-inch, Mid 2012).
how can I try and fix this?
@its_stella can you please provide more details?
- What is your music source (ex. Tidal or music stored on your device)?
- If using streaming services like Tidal, what are the audio quality settings set to?
- Screen shots of the second track failing to load. Are there any error messages?
- Which version of djay are you using?
@its_stella thanks for the additional info.
- The streaming audio quality settings are found in Settings>Library near the bottom. I’m pretty sure that only Tidal offers different quality settings though. So if you’re using Beatsource or Beatport there’s nothing to change here.
- Can you confirm that you have this problem when loading tracks stored on your Mac as well?
- From the picture you provided, it looks like your first track isn’t fully loading either as the overview waveform is blank. Whats the download speed of your internet connection?
- Have you tried logging out and back into Beatsource within djay? Settings>Library>Log out of Beatsource.
- Do you have a Beatsource subscription plan? Does your plan include the offline locker? If so, have you tried adding tracks to the locker then loading them?
- no its just with beatsource
- internet’s fine. i tried three different ones
- oouh no i dont have a subscription… maybe thats the problem.
do you know if i can connect spotify to djay?
- Yes, you definitely need a Beatsource subscription to use it in djay Pro AI.
- Spotify is not longer supported by any DJ software
- Your current options are with djay Pro AI on MacOS and iOS are: Tidal, SoundCloud, Beatport, Beatsource.
Hi @its_stella,
Wanted to check in to see if you need further assistance with this matter and or if there have been any updates.
Looking forward to hearing from you.
Additionally, thanks @Slak_Jaw for the great feedback!
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