OneLibrary is deleting my hot cues

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
  • Hardware firmware version (e.g. 1.0.1):
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:
Ive gone into my USB using one library and when I load up a song my hot cues are missing from that song.

When I replicate in Rekordbox, it shows my hot cues. After playing a track in Djay Pro with missing hot cues, then going into rekordbox, the hot cues were missing there also.

I will need to stop using Djay Pro as it’s messing my music collection. Can you please support?

I also had an issue prior where it wouldn’t allow me to allow access to my USB in one library until I changed the name of the usb and that seemed to fix it.

Please help.

Hi @Leo_Murphy1, welcome to the Community! Sorry to hear you’re experiencing this issue. When creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:

  1. What file format are your songs?
  2. What drive format is your USB?
  3. Can you please share the detailed workflow steps or preferably a short video?

Thanks!

Hello everyone, djay 5.5.2 was released today and should address this issue. Thanks!

• OneLibrary: fixed cues/loops not imported if it’s the first time djay sees the tracks