Pan issue for one song

Questions
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): Macbook pro M2
  • Version of operating system (e.g. macOS 14.4.1): macOs 15.4.1
  • Version of djay (e.g. 5.1.2): 5.3.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): Reloop Mixtour

Good morning, while wandering through the tracks (only with djay pro, no controller connected) I noticed that one song was playing with the pan all the way to the left. I tried loading it several times on the various decks but the problem persisted. Outside djay pro the pan is correctly in the middle. What could this be due to? Incidentally, I have not been able to find a command in the programme to change this parameter.
Thanks for your help

3

Hi @TheSpanish, there are no dedicated pan controls within djay. Does this only happen with one particular song? This s to me like an issue with the decoding or recording of that song. Can you please upload this song to your Google Drive/Dropbox, enable sharing permissions, and share a link to the song here? Thanks!

4

Sorry @Slak_Jaw, I thought it was a problem within the program but after reading your reply I opened the file with QuickTime and in the inspector I read that the audio for some reason I don’t know was 7.1 instead of stereo.
I thank you anyway for your attention!

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5

You’re welcome @TheSpanish. Glad we sorted it out. Thanks for the follow up.

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