Pro 2 freezes on Macbook Pro when opening new folders

I’ve had the system crash every time that I use it. On the bright side it’s a soft crash. In other words the song that’s playing will play all the way to the end, however I’ll get the spinning rainbow ball after opening a folder to find a song, and it will just spin continuously. I don’t even get the option of sending a crash report since the only thing I can do is “force quit” the application and restart it. I’ve been able to switch to a backup system each time, but it’s extremely inconsistent.

I’m using El Capitan for the Mac. I have 16 gigs of Ram. I use a 4 TB external hard drive so my internal hard drive is pretty much empty. I use a Native Instruments Traktor Audio soundcard. It’s an older sound card, but I can’t see that causing the application to freeze just by moving from one folder to another.

I will grab screen shots and/or video the next time it occurs. Thank you.

Did you finde the probelm? because we had the same issue last night

I hit this issue constantly, and reported it a month ago:…

There are certain folders that I simply cannot open in Djay Pro 2 because of this :frowning:

Hi there,

we are very sorry to hear that. Could you send us an exemplary video of the issue via

That would help us a lot in order to find the cause of the issue.

It does this when it opens a folder with many music files 500+
the company must do this to work properly!!!
I have the same problem with an external hard drive. I do not know if it works well with ssd …