Problems with audio recording on Windows 10

Device model: Laptop HP 250 G5
Version of operating system: Windows 10 (19045.5073)
Version of djay: 5.2.10276.0
Hardware/controllers used: Reloop Buddy

Summary of the issue:
When I click “start new audio recording” an empty notification appears with just one bottom “ok”. After I click OK, an empty file is recording.

Hi @Olgavas,

  1. Can you please share a screenshot of this?
  2. Are you playing Local Music or using a Streaming Service when you are trying to record?
    Thanks!

Hello!

  1. Screenshot:

  2. Yes, I’m playing Local Music
    Thanks!

Thanks for the screenshot and additional info @Olgavas. I’ve passed this onto engineering to see if they can replicate this and offer any suggestions.

Hi @Olgavas, our engineering team was able to replicate this issue. This should be fixed in an upcoming djay release (likely 5.2.6). Thanks!