Protect active deck doesn’t work

Bug Reports
1

Im using the djay Pro AI Version on my MacBook Pro, after the newest update, the protect active deck option doesn’t work!

4

Hi @OSCLP,

Thanks for reaching out about this, and sorry to hear the protect active deck option isn’t working as expected.

We haven’t been able to reproduce this issue on our side, but please note that the decks have to be audible in order for deck protection to be active (i.e., line faders > 0). If this is the case and you’re still experiencing the issue, could you please share a little more information about the problem?

Please tell us step-by-step what steps you took using djay leading up to this option not working. It may be helpful to get a description of your equipment setup as well. Thanks in advance!

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