Random crash when using exclusive mode, latency and general bugginess

I’m not gonna lie, I’m not going to be impartial because what just happened is pissing me off.

Djay Pro for Windows was never a polished version of the original Mac software, I always had some bugs from time to time but they didn’t impacted my livesets. I’ve stopped using the software during 8 months as I was not Djing anymore. Updates has been done and I had to start Djing again yesterday for a bar party. The amount of problems that I encoutered was unbelievable : I had to restart 2 times my computer DURING the set because one of my dock stopped working and rebooting the software wasn’t enough, tracks were indefinitly trying to load on it. After the second reboot, I switched off exclusive mode and it didn’t glitched out again, but at cost of crap latency. My controller is officially supported by the software (Numark Mixtrack Pro II) and paying for unfinished product while Macs get tons of updates is unbelievable.

Hi Paul,

we are very sorry to hear that.

Your feedback is very valuable to us and we are doing our best in order to test the stability of our Windows version. I opened a testing suite for the exclusive mode and we will get back to you soon.

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

I updated my window to creators update and loaded djay pro to exclusive and the amount of issue made it impossible to use I’m now not doing that but recently I am having other issues such as song Loading from Spotify and crashing what is happening to this app it seems that it getting worse in a monthly basis I am almost giving up on this as no fixes or patches from your end in over a year I am with another user who called this appp djay bedroom as a pro would not stand for this

Turns out exclusive mode isn’t the culprit because I’ve played again at a party without exclusive mode and one of my decks crashed again :@ this is very annoying

I got same kind problemes at beginging use of DAJY and I have tried to turn off all other options on windows and applications, and it’s working better.
Specially never start any sounds application like Itunes & spotify.
I know this will limit yr user variations but it’s less risky.