RANE Performer Deck 1 & 2 issue

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  • Device model (e.g. 2020 iPad Air 4th Gen): M1 Pro
  • Version of operating system (e.g. macOS 14.4.1): Tahoe 26.1
  • Version of djay (e.g. 5.1.2): 5.5.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): RANE Performer
  • Hardware firmware version (e.g. 1.0.1): v1.3.0.13
  • Please consider sharing a short video or screenshots to help clarify your question/suggestion/feedback

YOUR QUESTION / SUGGESTION / FEEDBACK:
Mixer Mode: Sound is only coming out of Deck 1 and not Deck 2.
When I setup using (Internal) mode it plays to both decks 1 and 2 correctly. When I set to (External) mode is where the issue plays all the sound for Deck 1 and 2 and not Deck 2 sound separately. So when that happens the meter level all only shows Deck 1 but for both decks.
I triple check everything still can’t figure this issue out.

Keep controller connected as is. Bottom left of same screen, there’s a tiny drop-down arrow. Click it, and “Reset to Defaults”
Do nothing else

1 Like

Hi @Jamar_L, welcome to the Community! Sorry to hear you’re experiencing this issue. Please note that the RANE Performer is an External Mixer Mode ONLY device. Please select the pop-up menu at the bottom left of the Audio Devices Settings and select Reset to Defaults. This should correct the audio settings automatically. Thanks!