Rane Performer - Delayed reaction of Neuralmix control buttons

  • Device model: MacBook Pro M1
  • Version of operating system: macOS 14, macOS 15
  • Version of djay: 5.2.3
  • Hardware/controllers used: Rane Performer

Summary of the issue:
When, for example, the Instrumental/Acapella buttons are pressed, there is a delay before the “effect” takes place. This issue does not occur directly in the software.

How to reproduce the issue:
Press the buttons for Neuralmix control.

Hi @burnee_mac, please try turning Key Lock OFF to see if that helps with the delay you are experiencing. Thanks!

Hi, @Slak_Jaw, I tried it, and yes, when Keylock is turned off, there is no longer a delay. Since you suggested this, I assume the problem is known. When can we expect a solution for this? Thanks in advance for your help.

Hi @burnee_mac, thanks for confirming. With Keylock enabled this adds a latency of about 100ms. This is a known performance limitation that the engineering team is already investigating. Thanks!

Hi @Slak_Jaw,

Ok, wow. Keylock is also one of the core features that I think every DJ uses by default. Having to choose between the Neural Mix delay and Keylock is not an option, in my opinion. I’m confident that the development team will fix this in one of the upcoming releases.

1 Like