Reloop Buddy does’t work with USB-hub?

Questions
1

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  • Device model (e.g. 2020 iPad Air 4th Gen):
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Your question:

Hello there, I bought the Reloop Buddy recently. I want to use it in combination with the Reloop RMX95 mixer. But it seems the Buddy doesn’t support a USB-hub at al. The Buddy works if connected directly. Someone experience with hub, iOS Djay and the Reloop Buddy? Or is this a hardware question for the Reloop community?

2

Hi @janwillem, when creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
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Version of djay (ex. 5.1.3):
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Hardware Firmware Version:

I use this controller with a USB Hub with no issues. Please provide more details about the hub and exactly how everything is connected. Some photos would be very helpful. Is the hub connected to power? What cables are you using? Is the USB switch on the side of the Buddy in the correct position? Thanks!

4

Thanks for your quick respons. I will do that the next time. I’ve already found the issue. When using a hub you have to switch the ‘PC-iOS’ button to PC. Logic after you know it :slight_smile:

1 Like
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You’re welcome @janwillem. I had a feeling it was the USB switch on the side. Glad that solved it.