Reloop buddy sound cutting out

Hi can anyone help me I purchased a reloop buddy and sent it back thinking the mixer was broken but I have received my new deck and when I connect it to iOS in iOS mode or option two bus connection when I connect it to speakers with RCA connection I turn the master sound up and it keeps cutting the sound out

Please can anyone help me as when I contacted reloop they are saying it’s a algoriddim fault

Hi @Jamesb,

Sorry to hear you’ve experienced this issue.

So that I can better assist you, could you please record a video capturing the explained issue and attach it to your reply? If the video is too big to email to us (i.e., over 50MB), please use one of the following methods for sharing your video:

  1. Upload your video file directly to our Dropbox service using this direct link: Upload to Dropbox.
  2. Upload your video file to a cloud storage service, like Google Drive, Dropbox, or OneDrive, or to your own YouTube account, and share a link to your video.

Having a clear view of the issue will go a long way towards investigating and finding a solution. I look forward to your response so we can look into the issue further.

Cheers, G

HI I just purchased the Reloop buddy and this has happened to me with sound cutting on and off only when I connect my speaker via the RCAs is there a fix for this?
Many Thanks
Mat

I never got a fix on this just don’t turn the volume on the reloop buddy more then 3 quarters

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