Welcome to the Algoriddim community and thanks for bringing this to our attention.
Our team has checked into this, and we can confirm that this is an issue with the driver on Windows. We are in touch with Reloop to get this fixed as soon as possible, and I’ll keep you posted here when we have an update. Sorry for the inconvenience, and thanks again for letting us know about this.
Thanks for this.
I wasted hours last night trying to work out why Windows version wouldn’t auto-map to Buddy.
I thought it must be the demo version (I wanted to play with it until my new iPad shows up in a couple days), so I upgraded license. nope. sad.
Yes, because it’s listed as supported with the Windows version
But the release notes for the Windows version kind of gives it away
First of all the Reloop Buddy is not mentioned in them (and it is in the Mac version)
Second of all the latest Windows version is from October 20, 2020 which is before the Buddy was released by Reloop
But yes, I bought the djay pro for Windows license too, before realizing it probably wouldn’t work (yet)
I’ve done a working mapping for another DJ software, that has a free full pro 30 days trial, and also supports Tidal
So I can currently use my Buddy on windows, although it’s not perfect, and then hopefully there will be support in djay pro for windows in 30 days
I can send you the mapping if you like (and if I’m not breaking any rules)
Admin edit: The above content (YouTube video) was removed due to breach of community guidelines.
Regarding Reloop Buddy and djay Pro for Windows support: please note that the mapping is not the issue here, but rather the driver on Windows. At the moment, ASIO drivers are not supported on Windows. We are in touch with Reloop to get this fixed as soon as possible, and I will update this thread when we have news. Thanks for your understanding!
As you saw in my now deleted video the ASIO driver works fine on windows, and the rest in standard midi
You probably need to go ask your developer for a better excuse because right now he is lying to you
Also remember that Algoriddim started this whole mess by lying about compatibly on your webpage, so right now your customers are stuck with a box of buttons and a paid for software that they can’t use for anything
My video might have saved you from some refund requests if you have kept it up
I know it was for an alternative software - but right now you guys are legally on thin ice!
You guys even let Digital DJ Tips believe it was supported on Windows in a livestream yesterday - I had to correct them on that
We’ve just released an update for djay Pro on Windows (version 1.0.27703.0) that should fix the previous issue with the Reloop Buddy. Please update your software when you get a chance and feel free to reach out with any feedback you have.
Thanks again for bringing this to our attention and for your patience. Happy mixing!
So where the old v4.2 ASIO driver had 2 separate stereo ASIO based outputs, the new one (v5) doesn’t seem to have that
I’ve also contacted Reloop directly about the ASIO driver issue
Yes I have installed the driver v5 from Reloop and the latest version from you guys
I can select neither an asio driver nor a wasapi driver as cue/headphone output
I have contacted reloop directly about their v5.0 ASIO driver maybe not supporting ASIO
The v4.2 of dthe ASIO driver did support ASIO though, so it’s a little strange…
I’d like to shed some light on this, ASIO drivers are currently not supported on djay PRO for Windows. Driver ver.5 of the Reloop Buddy uses WASAPI. The previous driver versions used ASIO.