Reloop buddy - Wobbly and unreliable usb connection

I’m using my reloop buddy with an iPad.

The connection to usb is very wobbly and on my old iPad (with a lightning cable) disconnects if you accidentally nudge it.

I have also been using it with my new iPad mini through usbc and it has been working up until now but tonight it’s stopped. It connects for 10 seconds or so then says “not charging” and disconnects itself.

Any ideas?

I have the same symptoms.
It cannot be used on iPad mini (6) at all. I want you to respond as soon as possible.

Hi @ApCatman,

Please note that Tony also reached out to us via email. Since this issue seems to be solely related to Reloop’s hardware. We kindly ask you to reach directly to Reloop regarding their hardware: Support Ticket Request - Reloop

For anything related to djay, please don’t hesitate to reach out to us again.