Reloop Flux internal hub "Device uses too much power"

Questions
1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen): iPad Pro M4
  • Version of operating system (e.g. macOS 14.4.1): latest
  • Version of djay (e.g. 5.1.2): latest
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): Reloop Flux, LC-6000
  • Hardware firmware version (e.g. 1.0.1): unsure
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

  • I’m connecting the LC-6000 to a Reloop Flux and powering it with the flux USB hub, when using the LC-6000 I’m getting an error message telling me it’s consuming too much power. This works perfectly in Serato and i find it a bit weird that Djay is giving this warning when it’s the sound card that is providing the power. The Flux is powered from a mains socket.

B) DETAILED STEPS TO REPRODUCE:

  1. Connect LC-6000 to USB Hub on Reloop Flux

C) EXPECTED RESULTS:

  • Can DJ with LC-6000

D) ACTUAL RESULTS:

  • Error message about power consumption.
2

Hi @STU-C, please contact Reloop regarding this. I experienced a similar issue when using the Reloop Stand Hub Pro with two LC6000’s and a Mixtour Pro. The workaround that was successful for me was to use my original iPad USB-C to C cable to connect my iPad to the hub. All other cables resulted in a similar issue.

2 Likes
4

Ohh ok that makes sense as I’m using a 3rd party cable. I’ll do some digging around and see what the spec differences are.

1 Like
5

@STU-C I think it has less to do with the cable specs, as far as power delivery goes, and more to do with proper handshaking between the iPad and the built-in Reloop hub. This is why only an genuine Apple cable worked for me. I tried several high quality, 100W PD, USB-CC cables that worked in all other situations without the Reloop hub.

2 Likes
6

Thanks @Slak_Jaw ill dig mine out and give it a whirl see if it improves

7

You’re welcome

1 Like
8

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!