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If you want to use the USB hub you need to connect the the USB “Type B” socket on the back of the unit in the USB A section and the switch moved to this side. The Hub will not work connected to the USB “Type C” socket.
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Use the USB “Type C” socket if you want to connect direct to the Mixon 8 without the hub and need for an external charger.
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In the picture I provided, I have both a USB-C to C cable connected to the Mixon 8 and a USB-B to A cable. However, I only have one of them connected to the iPad at a time. USB-B to A if I want to use the USB Hub or USB-C to C if I want to connect direct.
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As for the firmware, I had this same issue the first time I did it. Please reread the update instructions CAREFULLY and rerun the firmware update process. Make sure you see the confirmation on the jog wheels.
