Reloop Mixtour - disable LED demo permanently?

Device Model: Original Reloop Mixtour, NOT the PRO.
(Posting here as this is the nearest there is to a reloop forum.)

I use this with a windows 10 laptop as a controller for Ableton Live.

After not being touched for a number of minutes, the Mixtour goes into LED Demo mode (flashing sequence) - Does anyone know if there any way to disable this?

It’s infuriating if I am about to do something and suddenly the LEDs start dancing around like xmas.

I know that holding both play buttons + turning power on puts you into a mode where you can set the brightness of the buttons. Wondering if there is a similar mode to disable the LED demo permanently (or at least for the duration of the session)?

Many thanks in advance!

It seems to be because the Mixtour is not natively supported by Ableton Live.

Some devices require a message to be sent from the host software, which disables the demo when received. Presumably this is sent by the DJ software that supports the Mixtour.

Reading up on it, potentially you could run one of those programs first, to disable the demo, then run Ableton Live.

1 Like

For the Mixon 4 it was power on with SYNC button pressed (and no USB connection).

Maybe it works…

Edit: if it doesn’t, just mail Reloop.

1 Like

Hi @beats, this is probably a better question for Reloop support, but you could try the following:

Option 1: Use MIDI Mode to Disable Demo Mode:

  1. Power off the Mixtour.
  2. Hold down the Cue and Load A buttons.
  3. Power on the device while still holding the buttons.
  4. After a few seconds, release the buttons.
  5. The Mixtour should now be in MIDI mode, which prevents the demo mode from triggering.

Option 2: Use a Third-Party MIDI Tool (Windows/Mac):

  1. Download MIDIOX (Windows) or MIDI Monitor (Mac).
  2. Set up a loopback MIDI signal to keep the Mixtour “awake.”
  3. Run this tool in the background whenever you use the Mixtour.

Many thanks for the suggestions - I messaged Reloop support already, they told me it wasn’t possible, but I wanted to investigate further, as I was aware there were hidden modes within the device.

In reply to your specific comments:

@Slak_Jaw : For your Option 1, there are 2 Cue buttons, one for each channel, also there are 2 load buttons, one for each channel - I tried holding down all combinations of them but unfortunately this did not stop the demo mode returning. Can I ask where this information originated?

For your option 2, this is a good workaround, I already use MIDI-OX, so adding the loopback should be straightforward if no other solutions are possible.

Regarding your advice @PKtheDJ , it seems that sysex is sent by supported software (such as Djay) when it is loaded, I found this MIDI MAP document https://www.djshop.gr/Attachment/DownloadFile?downloadId=5598 that explains this and shows the sysex as follows:

Outbound SysEx msg = F0 26 2D 65 22 F7

I tried to send this message using MIDI-OX with no success, but will continue investigating.

Thanks again for your comments, you gave me plenty to work with, much appreciated.

You’re welcome @beats. Sorry to hear that didn’t work. I found that suggestion via a Google Search, but had no way to confirm if it worked or not since I no longer have that hardware to test. Sounds like it doesn’t. Seeing that Reloop says there’s no way to disable it then I guess you’ll have to use one of the workarounds instead.