Reloop Mixtour Pro and Phase DJ essential (wireless mode)

Bug Reports
1

I switched from Traktor Pro to Algoriddim djay because I needed to use Phase in wireless (HID) mode and have a mixer/controller with built-in pads and an effects section (all-in-one), making it easy to transport and set up.

My current setup is:

• Reloop Mixtour Pro (latest firmware update)

• Phase DJ Essential (latest firmware update)

• Reloop RP7000 MKII

• Algoriddim djay Pro 5.2.9

• MacBook Air i5, 8GB RAM (updated to macOS 12.7.6)

The two main issues, which did not occur with other softwares and platforms using a same setup, are:

  1. BPM fluctuations during playback with Phase in HID mode. When I recalibrate Phase (on spot), the BPM usually returns to normal, but with djay Pro, this does not work.

  2. Noise/distortion when releasing the record after scratching or mixing. When I release the record after a mix or a scratch, the software produces an unusual sound before stabilizing playback. This did not happen with other softwares using the same setup.

3

Hi @paolofabbrimusic, welcome to the Community! Sorry to hear you’re experiencing this issue. Thanks for the details about your setup and the issue - this is very helpful. Can you please try to capture a short video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Thanks!

Also have you followed the setup steps outlined here?

4

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!

6

Hi Slak, sorry for the late reply. I wasn’t able yet to do a video that shows the problem.
Thank you. Paolo

7

Hi @paolofabbrimusic, no problem. Does that mean the issue is no longer occurring or you just haven’t had a chance to record a video of it? If you’re still having the issue, please capture and share a video so we can troubleshoot things further. Thanks!