Request failed: gateway timed out (504)

Questions
1

I can not believe I am the only one with this problem, it has been reported as solved
several times but it is not. Maybe it is a problem from apple side but still there needs to be a solution in my opinion this makes it an app that I would not trust to be stable and reliable. If it does not work remove the functionality.

When will this be resolved, I did everything, logging in and out on all my devices, shrink my library to only purchased tracks, logged in and out of my account, logging in and out of Apple Music.

THIS DRIVES ME CRAZY.

Screenshot 2025-01-06 at 20.44.32
Screenshot 2025-01-06 at 20.44.324770×936 263 KB

2

A “Request failed: gateway timed out (504)” error means that the server you were trying to reach took too long to respond to your request, causing the connection to time out on the gateway server that acts as a middleman between you and the website you’re trying to access; essentially, the server couldn’t get the information it needed within a set time limit to complete your request.

What causes this error:

  • Overloaded server: The website you’re trying to reach might be experiencing heavy traffic, causing delays in processing requests.
  • Server issues: Problems with the website’s server itself, like misconfigurations or technical difficulties.
  • Network congestion: Network issues between you and the server could be causing delays.
  • Proxy issues: Problems with your proxy settings could be contributing to the timeout.
  1. If you are using a VPN, please try disabling and retesting.
  2. If you’re behind a proxy server or firewall, ensure it isn’t blocking the connection.
  3. I also recommend that you try restarting your router by powering it off for 30 seconds.

I hope that helps!

4

Thanks for your reply, but I have done these steps on different networks and devices.
These causes maybe the problem but the solutions don’t work.
After pressing retry it starts counting the songs and than it gives the error.
But retrying 10 times Wich takes ages it also sometimes does it correct on the same network.
As you can see in the image.

if it is not solvable remove the feature.

Screenshot 2025-01-07 at 08.16.19
Screenshot 2025-01-07 at 08.16.191920×293 40 KB

Kind regards

5

Thanks for the follow up and additional info @adeheer1971.

Please provide specific details about your setup not just “iPad” or “Latest Version” so I can help your troubleshoot this further. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:

6

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!